This Old Neon Forum

So When I got my PS4 a couple of months ago I had no issue accessing the Playstation Store. On Tuesday I went to check the store and I got stuck on a Please White spinning logo when clicking Playstation Store. This has been happening all week excluding yesterday when I accessed it 2-3 times with ease. I tried today and I get Please Wait forever.

Anyone know a fix? The internet works on my PS4 netflix and other streaming services work. uplay worked. The internet browser work trophies synced. I'm also able to buy/download games from the Playstation Store via PC so I'm really stumped to know why it's not working.

I've tried turning it off, restarting, logging off, i rebuilt the database and seem to not do anything.

Any ideas? My net works flawlessly on everything else in the house.

Edit: Tried hotspotting from 2 different phones that are from 2 different telecommunication companies and still didn't work.

No idea unless Sony has been doing maintence in your area?

I hope that's the case but it seems like a long period of time plus I saw nothing about it on twitter.

Are there any parental settings that might block access to the store?

Kong Wen wrote:Are there any parental settings that might block access to the store?

If that were the case I can't imagine I would have been able to get access yesterday. I have all parental control switched off though.

There was like nearly a year through which it was impossible to use my card to fund my account. In my case I could fill up my cart but couldn't pay for it. That said, it's not impossible that the card has been mysteriously blackballed by Sony (in my case it worked everywhere else but not there lol). I'm reaching here, but maybe it's trying to validate a card it doesn't like before letting you in? If you have another card I'd try changing your main funding card online then see if that opens the gate again...

Sharecrow wrote:There was like nearly a year through which it was impossible to use my card to fund my account. In my case I could fill up my cart but couldn't pay for it. That said, it's not impossible that the card has been mysteriously blackballed by Sony (in my case it worked everywhere else but not there lol).

The same thing happened to me, but I forget exactly what the explanation was. It also prevented my PS+ from automatically renewing.

Slurm, did you ever get this sorted or are you still having problems?

It seemed to work yesterday haven't turned the console on today so unsure if it's 100% fixed

Haven't had a problem since.

[Resolved]